GMSI provides the full lifecycle of Infrastructure Support Services, from needs analysis through installation and operations. We view the application of proven, fully documented service delivery methodologies as critically important to ensuring the best possible outcomes for our customers. In servicing customer network requirements, GMSI features:
GMSI ensures maximum support for customer network solutions by offering performance-based contracting, service level agreements, best of breed solution components, and industry best practices and partnerships.
Support Customer Business Goals
GMSI recognizes that enterprise systems networks are mission critical business assets. Whether your organization is in the public or private sector, networks are fundamental toward helping reach strategic goals. GMSI maintains the expertise to understand the needs and requirements of customers at the user and management levels. We know how to define the needs, establish priorities, and ensure that the network organization and the business itself are working toward the same goals.
As a highly experienced systems integrator providing complex network design, implementation, management, and operational services, GMSI first strives to fully understand the needs and requirements of the customer. We feature value-added reseller (VAR) and system integrator (SI) agreements with most of the leading vendors in the network marketplace. We are expert at providing a total solution to our customers based on selecting "best-of-breed" components from these leading vendors.
GMSI success in meeting or exceeding customer requirements is substantiated by high customer retention over multi-project, multi-year timeframes. We believe this is directly attributable to our practice of applying top talent and focus on placing customer needs first.
LAN Infrastructure Design & Implementation Service Delivery
LAN infrastructure design and implementation is based on an industry best practice process of requirements-based systems development and testing and is the set of activities from which functional and technical requirements (e.g., documentation) derive.More
LAN Infrastructure Operation Service Delivery
GMSI adheres to a set of defined, documented standards for LAN Infrastructure operations and maintenance, which consist of: network monitoring, network administration, network maintenance, and incident management.More
GMSI offers a "methodology" based on the concept of comprehensive, integrated services.More